1. Consortium for Service Innovation
Consortium for Service Innovation is a non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.
http://www.serviceinnovation.org
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2. Customer Satisfaction Measurement Association
Customer Satisfaction Measurement Association is an Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
http://www.csmassociation.org
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3. Customer Service Institute of Australia
Customer Service Institute of Australia is established for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally.
http://www.csia.com.au
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4. ge
At GE, it isn’t enough to think big. Imagination must be practiced within boundaries of ethics, compliance and integrity. Far from limiting creativity, GE’s high standards have instead drawn a unique workforce of people dedicated to building a better company — and a better world — each and every day.
http://www.ge.com
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5. International Customer Service Association
International Customer Service Association (CCI) is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
http://www.icsa.com
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6. The Association of Support Professionals
The Association of Support Professionals is a national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with their colleagues.
http://www.asponline.com
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7. Unilever
Unilever's mission is to add vitality to life. We meet everyday needs for nutrition, hygiene, and personal care with brands that help people feel good, look good and get more out of life.
http://www.unilever.com
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